Terms of Service
Terms and conditions for using IELTS Writing Pro platform
Last updated: December 20, 2024
Welcome to IELTS Writing Pro. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using our platform, you agree to be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By creating an account, accessing, or using IELTS Writing Pro, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
2. Description of Service
IELTS Writing Pro is an online platform that provides:
- AI-powered IELTS writing assessment and feedback
- Practice tasks for Academic and General Training modules
- Progress tracking and analytics
- Personalized learning recommendations
- Subscription-based access to premium features
Our AI assessment is designed to help you practice and improve your writing skills. While our technology is sophisticated, results should be used for practice purposes and may not reflect official IELTS scores.
3. User Accounts and Responsibilities
Account Creation
To use our services, you must:
- Be at least 13 years old (or have parental consent)
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of unauthorized access
Prohibited Activities
You agree not to:
Technical Violations
- • Reverse engineer our AI technology
- • Attempt to hack or disrupt services
- • Use automated tools or bots
- • Circumvent security measures
Content Violations
- • Submit harmful or illegal content
- • Share false or misleading information
- • Violate intellectual property rights
- • Resell or redistribute our content
4. Subscription and Payment Terms
Subscription Plans
We offer various subscription plans with different features and assessment credits. Current pricing is available on our Plans page.
- • Subscriptions auto-renew unless cancelled
- • Changes to pricing will be communicated in advance
- • Unused credits do not roll over to the next billing period
Payment and Billing
- Payments are processed securely through Stripe
- All fees are non-refundable except as required by law
- Failed payments may result in service suspension
- You can cancel your subscription at any time
Cancellation and Refunds
You may cancel your subscription at any time from your account settings. Upon cancellation:
- Your subscription remains active until the end of the current billing period
- No future charges will be made
- You retain access to your data during the remaining period
- Refunds are generally not provided except as required by applicable law
5. Intellectual Property Rights
Our Rights
All content, technology, and materials on our platform are owned by IELTS Writing Pro and protected by intellectual property laws.
- • AI assessment technology
- • Practice tasks and content
- • Platform design and features
- • Trademarks and branding
Your Rights
You retain ownership of the writing content you submit to our platform, but grant us certain rights to provide our services.
- • Right to use our services per these Terms
- • Access to your submitted content
- • Ability to export your data
- • Delete your content upon account closure
6. Disclaimers and Limitations
Important Disclaimers
- • Our AI assessment is for practice purposes and may not reflect official IELTS scores
- • We do not guarantee specific score improvements or test outcomes
- • The platform is provided "as is" without warranties of any kind
- • We are not affiliated with or endorsed by IELTS or the British Council
Limitation of Liability
To the maximum extent permitted by law, IELTS Writing Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or other intangible losses resulting from your use of our services.
7. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Termination
By You
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
By Us
We may terminate or suspend your account if you violate these Terms, engage in prohibited activities, or for other reasons at our discretion.
Effect of Termination
Upon termination, your access to the platform will cease, and we may delete your data in accordance with our Privacy Policy.
9. Changes to Terms
We may modify these Terms from time to time. We will notify you of material changes by:
- Posting the updated Terms on our platform
- Updating the "Last updated" date
- Sending email notifications for significant changes
Your continued use of the platform after changes become effective constitutes acceptance of the new Terms.
10. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: [email protected]
Contact Form: Contact Us
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where IELTS Writing Pro operates, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.